{"id":620,"date":"2021-09-02T21:53:34","date_gmt":"2021-09-02T21:53:34","guid":{"rendered":"https:\/\/wp2.firaudio.com\/?page_id=620"},"modified":"2022-05-10T05:54:03","modified_gmt":"2022-05-10T05:54:03","slug":"rma","status":"publish","type":"page","link":"https:\/\/wp2.firaudio.com\/?page_id=620","title":{"rendered":"RMA Repair"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"620\" class=\"elementor elementor-620\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21cd4e3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"21cd4e3\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c8283b3\" data-id=\"c8283b3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af29fbc elementor-widget elementor-widget-spacer\" data-id=\"af29fbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bb08c93 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bb08c93\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-79dcb0c\" data-id=\"79dcb0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5faef3a elementor-widget elementor-widget-heading\" data-id=\"5faef3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RMA \/ Repair Request<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8c78d7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c78d7e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cf539c5\" data-id=\"cf539c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-70566ad elementor-widget elementor-widget-text-editor\" data-id=\"70566ad\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you are experiencing a sound issue, please take a moment to make sure the sound port on the canal stem is free of any debris. Secondly, if you are experiencing a sound issue on one side only, remove the cable from the IEMs and switch the left &amp; right side and hook it up to see if the sound issue switches sides. If it does switch sides, then the issue is in the cable not the IEM. Please submit an RMA and detail the cable issue. If its only the cable, you won&#8217;t need to send your IEMs in for repair.<\/p><p>If your RMA is regarding a sound issue, you MUST include the cable when shipping the IEMs for repair.<\/p>\n<p>Please fill out your contact information and detail the issue that you&#8217;re experiencing.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1de176d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1de176d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-78eb90f\" data-id=\"78eb90f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7b1ed79 elementor-widget elementor-widget-form\" data-id=\"7b1ed79\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-227291c\" data-id=\"227291c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c23ac04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c23ac04\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7feec1e\" data-id=\"7feec1e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71d87c5 elementor-widget elementor-widget-spacer\" data-id=\"71d87c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>RMA \/ Repair Request If you are experiencing a sound issue, please take a moment to make sure the sound port on the canal stem is free of any debris. Secondly, if you are experiencing a sound issue on one side only, remove the cable from the IEMs and switch the left &amp; right side &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/wp2.firaudio.com\/?page_id=620\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;RMA Repair&#8221;<\/span><\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-620","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages\/620","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=620"}],"version-history":[{"count":72,"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages\/620\/revisions"}],"predecessor-version":[{"id":1770,"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=\/wp\/v2\/pages\/620\/revisions\/1770"}],"wp:attachment":[{"href":"https:\/\/wp2.firaudio.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=620"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}